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Introduction
Impact Health is committed to dealing with all of its stakeholders with
the highest ethical standards, integrity and as responsible corporate
citizens.
The trust and confidence of all our stakeholders, together with our reputation,
are among the most valuable assets of the Group. Along with our commitment
to competitiveness and performance, we will continue to be led by our values
to achieve sustainable success.
Every Impact Health employee is required to make a personal commitment to follow
the Company's Code of Conduct, as well as the detailed standards issued in
support of it, and uphold our commitment to our values, integrity and corporate
responsibility.
Policy
Impact Health requires its companies, and their employees, to observe
the highest standards of integrity and honesty and act with due skill, care,
diligence and fairness in the conduct of business. To this end, all Impact
Health companies, and their employees, are required to comply with the laws
of all countries in which they operate and with the high ethical standards
detailed by Impact Health in support of this policy.
Compliance
It is the responsibility of
management to ensure that Impact Health’s
Code of Conduct and standards are communicated, understood and acted upon.
They are required to positively promote them by personal example and are not
entitled to permit any exceptions to the required behavior.
All employees should familiarize themselves with the Code of Conduct and must
comply with it. Failure to act in compliance with the Code will result in appropriate
disciplinary action against both the employee committing the breach and others
who condone it.
The Standards set out in the code are general and do not address each and every
situation that may confront employees in markets around the world. In appropriate
cases, guidance on the application of the Code to particular situations should
be sought from management.
It is the responsibility of each employee to report promptly any violations
of the Code of Conduct of which they become aware. Impact Health assures individual
employees who raise issues that they will be protected from any adverse impact
on their employment as a result. Impact Health actively encourages employees
to raise issues of concern.
Standards of Conduct
Business
Practices
Impact Health and its affiliates, and their employees, must comply
with the laws of all countries in which they operate, with appropriate international
and national industry codes of practice and with the high ethical standards
specified by Impact Health.
It is the responsibility of all employees to ensure, by taking advice where
appropriate, that they are fully aware of all relevant laws, regulations, practices
and codes of practice, particularly as they relate to their job.
Employees should ensure that, within their sphere of business activity, Impact
Health and its affiliates carry out their contractual obligations in a proper
and timely manner and are not in breach of contract.
Business practice, and what amounts to improper conduct, varies from
country to country and from industry to industry. All employees will
comply with (a)
the high ethical standards specified by Impact Health, (b) Impact Health’s
published policies relating to business practices, and (c) any international
and national codes of practice applicable to the conduct of business in each
environment.
Gifts, entertainment and personal favors may only be offered to a third party
if modest in value and if they are consistent with customary business practice.
No gifts, entertainment or personal favor may be offered in contravention of
any applicable law or code of practice.
No employee should seek or accept a gift, entertainment or personal favor which
might reasonably be believed to have any influence on business transactions.
An offer of entertainment should not be accepted unless the offer is within
the bounds of accepted business hospitality.
Gifts which do not meet the above criteria should be reported to management
who shall determine how they shall be dealt with.
Impact Health’s funds will not be used in payments, direct or
indirect, to government officials, people participating in government
bodies, employees
of state organizations or representatives of political parties, for unlawful
or improper purposes.
Equal
Opportunities
All employees shall be treated with equal respect and dignity and shall
be provided with equality of opportunity to develop themselves and their careers.
Impact Health is striving to achieve diversity at all levels of the organization
and values the individuality, diversity and creative potential that every employee
brings to its business and supports the continuous development of their skills
and abilities.
Judgments about people for the purpose of recruitment, development or promotion
shall be made solely on the basis of a person's ability and potential in relation
to the needs of the job and shall only take account of matters relevant to
the performance of that job. Overall, success and advancement within Impact
Health shall depend solely on personal ability, behavior and work performance.
In some countries these principles may be modified by national legal requirements
for affirmative action.
Personal
Harassment
Personal harassment, such as verbal abuse or sexual harassment, of
any employee of Impact Health, its suppliers or customers is unacceptable in
any form whatsoever.
Any person who believes they have been personally harassed should report the
incident and circumstances to their immediate manager or HR manager or other
senior manager who will arrange for it to be investigated impartially and confidentially.
Impact Health is fully supportive of the principles set forth in the UN Declaration
of Human Rights. These include freedom from torture and arbitrary arrest, the
right to a fair trial and equality before the law.
Political
Contributions
Any political contributions by Impact Health or its affiliates must
be lawful and approved under procedures laid down by the board or governing
body of the company concerned.
Approval should not be given to any political contributions by Impact
Health and its affiliates which, by their scale or affiliation, might
be seen as excessive
or inappropriate. Impact Health's accounting procedures require any political
contribution must be approved by Impact Health’s Board.
Conflicts
of Interest
Employees dealing with Impact Health's business must act in the best
interests of Impact Health and must disregard any personal preference
or advantage.
Employees should avoid entering into situations in which their personal, family
or financial interests may conflict with those of Impact Health. Where any
potential conflict of interest may arise, the employee shall declare that interest
and seek advice from senior management.
Examples of conflict to be declared and resolved include:
• Having
a family interest in a transaction with Impact Health or one of
its affiliates or any supplier or customer
• Hiring of a family member in any capacity
• Having an interest, directly or through family, in a competitor, supplier
or customer of the Company
• Having an interest, directly or through family, in an organization that
has, or seeks to do business with the Company
• Acquiring an interest in property (such as real estate, patent rights
or securities) where the Company has, or might have, an interest
These examples do not extend to normal and proper financial
investments in publicly quoted companies.
Property
and Resources
Impact Health resources should be kept securely and should only
be used for the proper advancement of its business and not for personal
gain.
Individuals expending Impact Health resources should
recognize that they owe a duty of care to the shareholders of Impact
Health, who are its ultimate owners. Commitments and expenditure should
only be such as could be justified to shareholders if the facts were
known. This includes any expenses claimed and purchases made for which
reimbursement is sought.
Impact Health resources include not only tangible assets such as materials,
equipment and cash, but also intangible assets such as computer systems, trade
secrets and confidential information. Employees should observe global and local
guidelines concerning the classifying and handling of documents and electronic
data. The storage of personal data in an electronic medium may be governed
by laws with which relevant employees should familiarize themselves and comply.
Information generated within Impact Health, including research and development,
costs, prices, sales, profits, markets, customers and methods of doing business,
is the property of Impact Health and must not, unless legally required, be
disclosed outside Impact Health without proper authority.
Policies,
Delegated Authorities and Reserved Powers
Impact Health employees are expected to make themselves aware of and
comply with the letter and spirit of all Impact Health policies and with the
reserved powers and delegated authorities established by the Board from time
to time. Copies of these policies shall be made available to employees upon
request.
The freedoms which individuals have to carry out their jobs must be exercised
within both the letter and spirit of Impact Health policies and procedures,
reserved powers and delegated authorities. These are designed to empower people
to carry out their responsibilities within a necessary framework of corporate
control and legal responsibility but are not so voluminous as to prescribe
appropriate action in every circumstance.
Records,
Disclosures and Communications
Impact Health and its affiliates and their employees are required
to keep proper accounting and other records which give a true and fair
view of the financial position, results of operations, transactions,
assets and liabilities so as to enable the Company to make full, fair,
accurate, timely and understandable disclosures in all reports to shareholders
and in communications which it publishes.
All accounting and other records will be maintained in a manner that describes
and documents accurately the Company's true financial position and results
of operations and the true nature of its business transactions, assets and
liabilities. Accounting records will be kept in accordance with Impact Health
policies, relevant accounting standards and appropriate generally accepted
accounting principles.
Employees must ensure that all reports published, filed or submitted to shareholders
and regulators and all other communications which are published by the Company
are full, fair, accurate, timely and understandable; they must not mislead
the reader in any way nor omit anything necessary to make them full, fair and
accurate, The Chief Executive and the Company's senior financial officers have
a particular responsibility in this regard.
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