Over the years, Impact Health has built a set of unique processes — designed to ensure the best outcomes and data quality for our clients.

Our four-phase approach — consulting and advisory services, testing and health education, data aggregation and reporting and ongoing participant communication — is the cornerstone of our success. Starting with your end results in mind, we help you make smart decisions for both short-term goals and long-term success!

Consulting and Advisory Services

To provide you with results that meet your targeted objectives, we take the time to work with you one-on-one — from clinical design through data design.

Rely on our expert knowledge for:

• Venue Selection
  With our extensive, national experience, we know the best places and best times to find the qualified candidates you’re looking for!
  
• Custom Data Collection
  We develop customized data questionnaires to collect the appropriate data for the knowledge you need — while providing the right educational message for participants.
  
• Program Delivery and Management
  From start to finish, we know how to manage a successful testing program. And when you prefer, we’ll train your staff to participate — in scheduling, logistics and even the registration process. We assist you every step of the way to ensure your program goes smoothly.

Testing and Health Education

The next phase of the process is testing. Other companies offer this service; however, the real measure of success is — does your testing program meet your business objectives? And does it leave your participants with the most positive impression possible?

We conduct all tests with our team of experienced health professionals. Our standards measure to the highest level of professionalism and accuracy. We believe in attention to detail — making sure your testing program is delivered in a manner that will meet your program objectives and quality expectations! Plus, because we’ve built a system that offers continuous training for our testing professionals — we’re flexible. We can meet your timing needs, locations and venues. Our nationwide resources bring you fast, accurate results.

To facilitate the delivery process we can also train and partner with your existing testing vendors.

Data Aggregation and Reporting

The value of a test is only as good as the end result. When a test is performed improperly — or the necessary questions aren’t asked up-front — you’ve missed a vital opportunity. That’s why we place so much emphasis on detailed program planning and accurate testing. We believe in getting you the most from your investment.

At Impact Health, we know the value of careful data collection and analysis. Our processes are HIPAA-compliant and our outcome reports provide aggregate data that maintains patient confidentiality. Over the years, we’ve worked with our clients to develop a clear and effective reporting format. With Impact Health, you get the necessary information to make informed decisions.

Once your data is collected and analyzed, we can also help you develop and facilitate follow-up intervention programs for the future.

Ongoing Participant Communication

This last step in our process sets us apart. It improves your ROI for the long run. When you test a person, you establish a connection. You now have the opportunity to keep your message in front of them — with greater attention and credibility. That’s why we encourage ongoing participant communication. From mailers to phone calls — we keep you in contact with your customers!

When we send the test results to each participant and their physician — you also have the option to include literature on applicable products, services and programs.

We can also send the raw data directly to your existing partners. These include relationship marketing vendors, disease management companies or health promotion companies — so they can also manage your ongoing communication.

When you want to build long-term prospective customer relationships, look no further than Impact Health.

 

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The “Teachable Moment”

We built our business on a unique premise — the experience of being tested should directly motivate the program participant to take action. Of course this sounds logical, but it had to be proven!

We found there is a secret to promoting action. We call it the “Teachable Moment.” It definitively increases the likelihood a person will:

• Make lifestyle adjustments
• Follow up with their physician
• Comply with recommended therapy

Because of our extensive pre-screening process, Impact Health testing participants often have above-average risks for diseases or illnesses. So they’re more concerned and aware of how a disease might impact their lives. When a person completes our testing process, they’re most ready and willing to learn and to make healthy decisions.

Our process facilitates Impact Health’s “Teachable Moment.” Immediately following the test, we create a unique opportunity — an intense one-on-one interaction between consultant and participant — based on knowledge, rapport and trust.

With this, we’re able to emphasize the importance of seeking proper treatment — and motivate participants to make healthy life decisions. Testing participants never feel rushed or pressured. Instead, they feel concern for their well-being — as we educate them and answer their questions. The “Teachable Moment” works because we provide genuine and personalized interest in each person.

Bring the “Teachable Moment” to your event — call or email us today!

 

 

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